Data & Privacy
Your privacy matters to us. This Privacy Policy explains what personal information 87game collects when you use our platform, how we use and protect that information, and what rights you have as a player based in the Philippines. By registering an account or continuing to use our services, you confirm that you have read and understood this policy. If you have any questions, our FAQ page is a good starting point, and you can also review our Terms and Conditions for the full picture of how we operate.
Last updated: 2025. This policy applies to all registered players in the Philippines.
When you register an account with 87game, we collect personal information that is necessary to verify your identity, process transactions, and deliver our services to you as a player in the Philippines. This includes your full legal name, date of birth, email address, mobile number, and residential address. During the account verification process, we may also request a copy of a government-issued identification document such as a Philippine passport, driver's licence, or national ID to confirm that you meet our eligibility requirements. When you make deposits or request withdrawals, we collect payment-related information including your chosen payment method details and transaction history — we do not store full card numbers on our servers. We also collect technical data automatically when you access our platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for all players. All information collected is handled in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012.
The personal information we collect is used primarily to operate and maintain your account, process financial transactions, and provide you with access to the full range of features available on the 87game platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or services — these communications are essential and cannot be opted out of while your account remains active. Your identity and payment information is used to carry out the verification checks required under our responsible gaming and anti-money laundering obligations, which we take seriously as part of our commitment to operating a safe and compliant platform. We may use aggregated, anonymised data about how players interact with the platform to improve our product, fix technical issues, and develop new features — this data cannot be used to identify you individually. If you have opted in to marketing communications, we may use your email address or mobile number to send you information about promotions, new game releases, or platform updates; you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. All data processing activities are carried out on a lawful basis as defined under the Data Privacy Act of 2012.
We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Sensitive data stored on our servers is encrypted at rest, and access to personal data is restricted to authorised personnel who require it to perform their job functions. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. Our team is trained in data protection best practices, and we maintain internal policies that govern how personal data is accessed, handled, and disposed of securely. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately and change your password without delay. We will notify you and the relevant authorities promptly in the event of a data breach that is likely to result in a risk to your rights and freedoms, as required under Philippine law.
87game uses cookies and similar tracking technologies to ensure that our platform functions correctly, to remember your preferences, and to help us understand how players use our services so that we can continue to improve them. Essential cookies are required for the platform to operate — they enable functions such as keeping you logged in during a session, maintaining your language and display preferences, and ensuring that security features work as intended. These essential cookies cannot be disabled without affecting your ability to use the platform. We also use analytical cookies to collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical errors occur — this information is used solely to improve the platform and is not linked to your personal identity. You can manage your cookie preferences through your browser settings at any time; however, please be aware that disabling certain cookies may affect the functionality of some features. We do not use third-party advertising cookies or allow external advertising networks to place tracking technologies on our platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and in line with applicable privacy regulations in the Philippines.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to access a copy of the personal data we hold about you, and to request that any inaccurate or incomplete information be corrected without undue delay. You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other lawful basis for processing. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict the processing of your data while a complaint or query is being investigated. If you wish to exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before we can action them, to ensure that we do not disclose your data to an unauthorised person. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data has been handled in a way that violates your rights.
We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Financial transaction records, identity verification documents, and account activity logs are retained for a minimum of five years following account closure, in accordance with anti-money laundering regulations applicable in the Philippines. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will begin the process of removing your actively used personal data from our systems, while retaining only what is legally required for the retention periods described above. Data that has been anonymised and aggregated for analytical purposes may be retained indefinitely, as it can no longer be used to identify you. We review our data retention practices regularly to ensure that we are not holding personal information for longer than is necessary or proportionate. If you have questions about how long specific types of data are retained, please contact our support team for more information.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered players via the email address associated with their account and will update the "Last updated" date at the top of this page. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the 87game platform after any changes have been published constitutes your acknowledgement of the updated policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. Previous versions of this Privacy Policy are available upon request. For any questions or concerns about this policy or our data practices, please visit our FAQ page or reach out to our support team directly.
We are committed to keeping your personal information secure and handling it with full transparency. If you have questions about your privacy rights or how your data is used, our FAQ has quick answers — or you can create a free account and manage your preferences directly from your profile.