Player Wellbeing
At 87game, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our Responsible Gaming commitment is built into every part of the platform, giving players in the Philippines the tools and information they need to stay in control at all times. Whether you are a new player or a long-time member, understanding your limits and playing within them is the foundation of a positive experience. This page outlines the practical tools available to you, the warning signs to watch for, and where to turn if you or someone you know needs support. We encourage every player to read through this information and make use of the resources provided.
This page applies to all registered players in the Philippines. If you need immediate help, please contact our support team or a local helpline.
Player Tools
87game provides a set of practical tools that every registered player in the Philippines can access directly from their account settings. These tools are designed to help you manage your gaming activity in a way that suits your personal circumstances, without any judgement or delay.
Set a daily, weekly, or monthly cap on how much you deposit into your 87game account. Once a limit is in place, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed. This gives you a reliable financial boundary that the platform enforces on your behalf. Lowering your limit takes effect right away, while raising it requires a waiting period to prevent impulsive decisions. We recommend setting a deposit limit as part of your initial account setup so that your budget is protected from the very first session.
Choose how long you want each gaming session to last, and 87game will send you a clear notification when that time is up. Time can pass quickly when you are engaged in a game, and these reminders help you stay aware of how long you have been playing. You can set reminders for as little as 30 minutes or as long as several hours, depending on your preference. When the reminder appears, you are free to continue playing or to log out — the choice is always yours. Regular breaks are one of the most effective habits for keeping gaming enjoyable and sustainable over the long term.
If you feel that you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days directly from your account settings. During this period, your account will be temporarily suspended and you will not be able to log in or place any bets. This tool is ideal for players who want to step back and reassess their gaming habits without committing to a longer exclusion. The cooling-off period begins immediately upon activation and cannot be cancelled before it expires. We encourage players to use this feature proactively, before any problems arise, as a regular part of healthy gaming practice.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is immediately deactivated and you will not be able to register a new account during the exclusion period. Any pending withdrawals will be processed and returned to you in full. Self-exclusion is a serious and effective tool for players who recognise that their gaming has become problematic, and we treat every self-exclusion request with the utmost care and confidentiality. If you wish to self-exclude, please contact our support team who will guide you through the process promptly.
Reality check notifications appear at regular intervals during your gaming session to show you how long you have been playing and how much you have wagered in that session. These pop-ups are designed to cut through the immersive nature of online gaming and give you an honest, factual snapshot of your activity. You can customise the frequency of these checks to suit your preferences, from every 15 minutes to every hour. Seeing your actual session data in plain numbers is one of the most effective ways to maintain perspective and make informed decisions about whether to continue playing. We strongly recommend keeping reality checks enabled at all times.
Your full gaming and transaction history is available at any time from your account dashboard, giving you a transparent record of every session, deposit, withdrawal, and wager. Reviewing your activity history regularly is a healthy habit that helps you understand your gaming patterns and identify any changes in behaviour over time. The history is presented clearly with dates, amounts, and game types so that nothing is hidden or obscured. If you notice that your spending or session frequency has been increasing, this is an important signal to use one of the limit tools described above. Transparency is a core part of how 87game supports responsible gaming for all players in the Philippines.
Know the Signs
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the early warning signs is the first and most important step toward getting things back on track. The following signs may indicate that gaming has moved beyond entertainment and is beginning to cause harm.
Continuing to play in an attempt to win back money you have already lost is one of the clearest signs of problematic gambling. This pattern often leads to larger losses and increased distress. If you notice yourself doing this, stop your session immediately and use a cooling-off period.
Using borrowed money, credit, or funds meant for essential expenses such as rent, food, or bills to fund gaming activity is a serious warning sign. Gaming should only ever be funded from disposable income that you can genuinely afford to lose. If you are borrowing to play, please reach out to our support team or a helpline right away.
When gaming begins to take priority over work, family, social commitments, or personal health, it has moved beyond a healthy hobby. Missing important obligations or lying to others about how much time or money you spend on gaming are signs that professional support may be needed. Your relationships and responsibilities matter more than any game.
Feeling anxious, irritable, or depressed when you are not playing, or using gaming as a way to escape from stress or negative emotions, are signs that gaming may be affecting your mental health. Entertainment should add to your wellbeing, not become a coping mechanism. If gaming is affecting your mood or mental state, please seek support from a qualified professional.
Get Help
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support to players in the Philippines. You do not need to be in crisis to reach out — early conversations are always easier than waiting until things become serious.
The National Council on Problem Gambling (NCPG) provides information, referrals, and support services for individuals and families affected by problem gambling across the Philippines. Their resources are available in Filipino and English, and all enquiries are treated with complete confidentiality. Reaching out to the NCPG is a positive and courageous step, and their team is trained to help without judgement. You can find more information about their services through official government health channels in the Philippines. We encourage any player who is concerned about their gaming habits to make contact as early as possible.
Our dedicated player support team is available around the clock to assist with any responsible gaming concerns, account restrictions, or self-exclusion requests. If you are unsure which tool is right for your situation, our team can walk you through the options and help you put the right protections in place quickly. All responsible gaming conversations are handled with complete discretion and are never used to influence your account status in a negative way. You can reach our support team through the contact details available on our platform. We are committed to making it as easy as possible for every player to get the help they need, whenever they need it.
Our Commitment
Responsible gaming is not just a policy document at 87game — it is an active, ongoing commitment that shapes how we build and operate our platform for players across the Philippines.
All players must be 18 years of age or older to register and play on 87game. We carry out identity verification checks on all accounts and will immediately suspend any account where there is reason to believe the player is underage. Protecting minors from gambling is a non-negotiable part of our operating standards.
Our support team receives regular training on responsible gaming best practices, problem gambling indicators, and how to handle sensitive player conversations with care and professionalism. Every member of our team understands that player wellbeing comes before commercial considerations, and this principle guides every interaction.
We use automated monitoring tools to identify patterns of play that may indicate a player is experiencing difficulties, such as sudden increases in deposit frequency, extended session lengths, or repeated loss-chasing behaviour. When these patterns are detected, our team may reach out proactively to check in and offer support resources, even if the player has not requested assistance.
87game does not target marketing communications at players who have self-excluded, activated cooling-off periods, or shown signs of problem gambling. Our promotional materials always include responsible gaming messaging, and we never use language that encourages players to chase losses or gamble beyond their means. Responsible marketing is part of how we respect our players.
Gaming at 87game is meant to be enjoyable, exciting, and always within your control. Set your limits, use the tools available, and reach out whenever you need support. If you have questions about responsible gaming features, our FAQ has quick answers — or you can log in to your account and manage your settings right now.